Privacy Policy

We take your privacy seriously and look after the information we hold about you in accordance with the European Union’s General Data Protection Regulation (GDPR). Read our full Privacy Statement here.

On this page we use the term ‘personal data’ to refer to any personal information we collect about you, such as your name and email address.

Signing-up for email updates

When you sign-up to receive email updates from us, you are asked to provide your name and email address. This personal data is shared with a third-party company based outside the EU called MailChimp (owned by The Rocket Science Group LLC), whose system we use to send emails to our subscribers. Any data you provide is stored on secure servers by MailChimp.

MailChimp is compliant with the EU-US Privacy Shield Framework, which means they are certified to receive data from Concordis. For the purposes of GDPR, Concordis is deemed the ‘Data Controller’ and MailChimp the ‘Data Processor’. To find out more about how MailChimp manages data, visit www.mailchimp.com/legal/privacy.

Donating to us

When you donate to Concordis, you’re asked to provide your name, address, email address, phone number and payment details. This personal data is stored securely on our database, which is password protected and only accessible by senior staff based in the UK.

When you sign a Gift Aid declaration form, this authorises Concordis to share your name, address and the amount donated with HMRC, to enable us to reclaim the tax paid on your donation.

Cookies and Google Analytics

To improve your experience on our site, we may use ‘cookies’.  A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to access all of the features of concordis.international.

Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of other sites.

Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and web page usage.

By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google. You can find more about how Google uses information from sites or apps that use their Analytics here.

Concordis.international uses interfaces with social media sites such as Facebook and Twitter. If you choose to “like” or “share” information from this website through these services, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your visits to this site with other Personal Information

Accessing your data

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. You also have the right to request a copy of the information that we hold about you. To do so, please email: office@concordis-international.com or write to: Director of Programmes, Concordis International, IDRC, 70 Fleet Street, London EC4Y 1EU, UK.

If you wish to make a complaint about how we have handled your personal data, please email:office@concordis-international..com or write to: Director of Programmes, Concordis International, IDRC, 70 Fleet Street, London EC4Y 1EU, UK and we will investigate the matter.

If you are not satisfied with our response or believe we are not processing your data in accordance with the law, you can contact the UK’s Information Commissioner’s Office. For further details, visit www.ico.org.uk.

You can find out more about your data rights at www.ico.org.uk/for-the-public.

We keep this Privacy Notice under regular review and will place any updates on this webpage. This Privacy Notice was last updated on 27 November 2018.